Cancellation Policy

Cancelling an order

What is possible depends on where your order has reached in our process.

Before packing

The order can be cancelled and the shipping advance is refunded in full.

After packing, before dispatch

The order can still be cancelled. A packing charge of approximately Rs 50 is deducted and the balance is refunded, usually within about 4 working days.

After dispatch

Once the courier has collected the order we cannot cancel it. We will share the tracking details so you can follow the delivery.

How to cancel

Message us on WhatsApp with your order number as early as you can. The sooner you tell us, the more likely the order is still at a stage where it can be stopped.